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BETCoffee, the social betting place! Badge_free
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Frequently Asked Questions
  • What is BETCoffee?
  • Is it legal?
  • How much does it cost?
  • What are my potential winnings?
  • Can I bet real money?
  • How many times / how much can I bet?
  • Can I bet on the website and by SMS simultaneously?
  • I have multiple accounts, what should I do?
  • How do I know if I won or lost?
  • Are my betting rules public?
  • How do I make my personal data private?
  • What should I do if someone is cheating?
  • What can I do if my account balance is too low?
  • Can I sell my Rubies?
  • How can I unsubscribe from BETCoffee?
What is BETCoffee?
BETCoffee is a website dedicated to social bookmaking for everyone. You can create your own betting rules and invite your friends to bet against you. Of course, you can place bets as well on other players' betting rules. It is simple, funny and safe.
Is it legal?
Yes, betting on BETCoffe is legal as it is based on virtual money unlike most of the other betting websites.
How much does it cost?
NOTHING, BETCoffee is 100% free.
Stakes are placed with rubies, BETCoffee's virtual currency. Rubis can't be exchanged with real money.
You receive 100.00 ruby when you register then 25.00 ruby each day you connect. You get as well 100.00 ruby for each friend registering to BETCoffee.
But the best way to get rubis is to place the right bets!
What are my potential winnings?
As soon as you enter a new bet on a particular betting rule, BETCoffee shows your potential winnings on that betting rule. Use this information carefully in addition to your account balance to adapt the value of your bet.

Once you've placed a bet, you can still go back to the details of the betting rule to check the bet(s) of your direct opponent(s) and find out your potential winnings.

To know more on how winnings are calculated, please refer to the corresponding help section: Winnings and Losses.
Can I bet real money?
Not yet. For the time being, just consider BETCoffee as a place to have fun with your friends by playing with virtual money.
How many times / how much can I bet?
The number of bets and the value of your bets are only limited by your Ruby account balance.
Can I bet on the website and by SMS simultaneously?
Yes, you can use both channels to bet. If you started to play by SMS, just go to http://www.betcoffee.com/ and click on "Played via SMS" in the left margin to upgrade your account (it's free).

On the other hand, if you started to play directly on the website, just log in and click on "Edit Personal Information" in the left margin to add your mobile phone number to your personal details.
I have multiple accounts, what can I do?
Sure. In case you have created several accounts, you can easily merge them in pairs. To do so, please refer to the corresponding help section about merging accounts.
How do I know if I won or lost?
When a betting rule is over (after the end date/time entered by its author), all participants i.e. all players who placed a bet on that betting rule are automatically notified about their winnings, either by email (in case they played on the website) or by SMS (in case they played by SMS).

Besides, every player can refer anytime to his account page and see the details of all amounts credited to and debited from his account.
Are my betting rules public?
It depends how you created them. When you create a new betting rule, you can specify its visibility. There are two options: you can either make it visible to just everyone or only to your friends and invited people.
How do I make my personal data private?
BETCoffee aims to be as safe and secure as possible. Therefore, your personal contact details remain invisible on the website with the following exceptions.
  • your nickname
  • your experience on BETCoffee
  • your integrity
For further details, please to refer to our help section about confidentiality.
What should I do if someone is cheating?
We monitor bets very carefully in order to maintain a healthy and safe environment. If you think someone has been cheating (for instance by entering an absurd vote), don't hesitate to email us at abuse@betcoffee.com. If your report for abuse is verified, we'll cancel the betting rule, refund your account and penalize the cheater.
What can I do if my account balance is too low?
If your Ruby account balance gets too low or even reaches zero, you can get more Rubies easily:
  • 25.00 ruby each day you connect to BETCoffee.
  • 100.00 ruby when a friend registers to BETCoffee after you invited him.
    Make sure your friend registers with the same email or Facebook account you send the invitation to.
Can I sell my Rubies?
No. Since Rubies are BETCoffee's own internal virtual currency, they can only be used on BETCoffee to place bets. Rubies cannot be sold, exchanged or transferred.
How can I unsubscribe from BETCoffee
In case you really want to unsubscribe completely, please send us a new message via our contact page on the website (Contact in the top menu bar). When unsubscribing, please note that your account is deleted and you lose all the Rubies you have.
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